If the meeting takes place live, I prefer to visit with a Telemarketing List colleague who can take photos and/or video. And a tip: if possible, also offer to take some company photos for the customer to use. This is often greatly appreciated and makes it just that Telemarketing List little bit easier for the customer to cooperate. If the interview takes place Telemarketing List online, you can only ask the customer a) for footage b) make a new appointment to shoot footage yourself.
It depends on your goal whether you Telemarketing List can handle option a or whether you have to be patient. 3. Prepare the customer Before your appointment, make sure that the customer knows what the intention is and what you are looking for. For the Telemarketing List example, do you want to know certain figures to be able to properly outline the before and after situation? The customer must know this in advance in order to have them ready Telemarketing List during your arrival. In addition, it is important that the customer knows what to expect.
Who are you coming with? How long Telemarketing List does the conversation last? What happens to the content? What kind of photos are taken? Etcetera. Make sure Telemarketing List the customer is well briefed. 4. Agreements about the use of the content Make agreements about the use of the customer case. If you are not transparent about this, Telemarketing List customers sometimes become nervous. Sometimes a simple 'you get to read and see everything before we publish' is enough.